Privacy Policy

This Privacy Policy explains how Glide ("Glide", "we", "us") collects, uses, and protects your information when you use our crypto and equities tax software and website (the "Service"). By using the Service you agree to the practices described here.

Information we collect

• Account information — your name, email address, and password (stored hashed).
• Financial and transaction data — wallet addresses, exchange API keys or read-only connections, and the transaction data we import on your behalf to calculate your taxes.
• Payment information — processed by our payment provider (Stripe). We do not store your full card details.
• Usage and device data — log data, IP address, browser type, and analytics events used to operate and improve the Service.
• Cookies — used for authentication, preferences, and analytics.

How we use your information

• To provide the Service — import, categorize, price, and calculate your crypto and equities taxes.
• To process payments and manage your subscription.
• To provide support and communicate with you about your account.
• To secure, maintain, and improve the Service.
• To comply with legal obligations.

How we share your information

We do not sell your personal information. We share it only with:

• Service providers that operate the Service on our behalf — for example payment processing (Stripe), hosting, error monitoring, and analytics.
• Data sources you connect — exchanges and blockchain data providers, solely to import the transactions you ask us to import.
• Legal and safety — where required by law or to protect our rights and users.

Data retention

We retain your information for as long as your account is active or as needed to provide the Service and meet legal obligations. You can delete your account at any time from your settings, which removes your associated data, subject to any retention we are legally required to keep.

Security

We use industry-standard measures to protect your data, including encryption of sensitive credentials in transit and at rest. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can exercise many of these directly in your account settings, or by contacting us.

Third-party services

The Service integrates with third parties (such as exchanges and payment processors) that have their own privacy policies. We are not responsible for their practices.

Children

The Service is not directed to children under 18, and we do not knowingly collect information from them.

International users

We may process and store information in the United States and other countries. By using the Service you consent to such transfer.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

Contact us

Questions about this policy? Contact us or use the in-app chat.